I have been with this agency for almost a decade. Every employee at this establishment treats you like family. And they are sincere in their conversations and happiness to see you. I always pay my bill in person. Once a month, and considering how many years I've been with them, that's a lot of interactions and I'm impressed with them even more each time. Their prices are great, but even after all they do and how great they are, the price is irrelevant anymore. I'll be a loyal customer always. Thanks Kimberling/Farmers staff. Keep up the good work.